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Despite thorough examination, we assume no liability for the content of external links. The contents of the linked sites are the sole responsibility of their operators.

Privacy Statement:


Isobrugg Stahlmantelrohr GmbH appreciates your interest in our products and services as well as your visit to this website. Your privacy is important to us and we want you to feel comfortable with the use and disclosure of your personal data. At this point we would like to inform you about how we are handling your personal informations, when and why they are collected and used and how they are stored safely. Because legislative amendments or changes to our in-house processes may require us to make adjustments to this privacy statement, we ask you to read this privacy policy regularly.

1. Collection and storage of personal data

Upon visiting our website, the browser used on your device automatically sends information to the server of our website. This information is temporarily stored in a log file. The following information will be collected without your involvement and stored until automated deletion:

·      IP address of the requesting computer
Date and time of access
Name and URL of the accessed file
Website from which the access is initiated (Referrer-URL)
Browser used and, if applicable, the operating system of your computer as well as the name of your access provider


The aforementioned data will be processed by us for the following purposes:

·      Ensuring a smooth connection to the website
Ensuring comfortable use of our website
Evaluation of system security and stability
·      Other administrative purposes

The legal basis for data processing is Art. 6 para. 1 sentence 1 lit. f DSGVO. Our legitimate interest ensues from the data collection purposes listed above. In no case we use the collected data for the purpose of drawing conclusions about you.

In addition, we use cookies and analytical services when visiting our website. Further details can be found under section 7a and 7b of this privacy statement.


2. Nature and purpose of the use of personal data

a) We may use your personal information to contact you,

·      if there are any urgent safety or product recall notices that we need to tell you about, or if we reasonably believe that the processing of your personal information will prevent or reduce potential harm to you. It is in your interest that we use your personal information in this way

·      to prevent fraud and other criminal activities

·      to conduct credit checks for financing

·      to correspond and communicate with you

·      to create an improved understanding of you as customer or visitor

·     for network and information security so we can protect your data from loss, damage, theft or unauthorized access

·      to comply with a request made by you in connection with the exercise of your rights (for example, if you have asked us not to contact you for marketing purposes, we will note this on our suppression lists to meet your request)

·      for the purpose of corporate restructuring or the sale of our business or assets

·      for the efficiency, accuracy or other improvements of our databases and systems, e.g. by combining systems or consolidating records that we keep about you

·      to enforce or protect our contractual or other legal rights or to initiate or defend legal proceedings

·      for the general administration including the management of your inquiries, complaints or reclamations and sending of service messages to you. 

b) We may use and process your personal information if you have given us your consent:

·      to provide you with brochures and other material that you have specifically requested from us

·      to contact you via email, sms, mail or phone with marketing information about our products and services


3. For how long do we retain your personal information

a) The duration of storage is determined by the purpose and the legal requirements.

b) We do not store personal data longer than necessary in an identifiable format.

c) We may need your personal information to assert legal claims or defend us.

Your personal data will be kept for a maximum of 10 years.

This period can be deviated from, if

  • law requires us to retain the data for a longer period of time or delete it earlier
  • you request to delete the data and we are not obliged or authorized to keep the data.


4. Rights of persons concerned

You have the right:

  in accordance with Art. 15 DSGVO, to request information about your personal data processed by us. In particular, you can demand information on the processing purposes, the category of personal data, the categories of recipients to whom your data has been disclosed, the planned retention period, the existance of rights for rectifocation, deletion, limitation of processing or opposition, the existence of right to complain, the source of your data, if not collected by us, and the existence of automated decision-making, including profiling and, where appropriate, meaningful information about their details

    in accordance with Art. 16 DSGVO, to immediately demand the correction of incorrect or completion of incomplete personal data stored by us

   in accordance with Art. 17 DSGVO, to demand the deletion of your personal data stored by us, except where the processing is required for the exercise of freedom of expression and information, for the fulfillment of a legal obligation, for reasons of public interest or for the assertion, exercise or defense of legal claims

   in accordance with Art. 18 GDPR to demand the restriction of the processing of your personal data, as far as the accuracy of the data is disputed by you, the processing is unlawful, but you reject their deletion and we no longer need the data, but you need it to assert, exercise or defend legal claims or you have objected to the processing in accordance with Art. 21 GDPR

   in accordance with Art. 20 GDPR to receive your personal data that you have provided us in a structured, common and machine-readable format or to request the transfer to another person in charge

    in accordance with Art. 7 para. 3 DSGVO to revoke your once granted consent at any time. As a result, we will no longer be allowed to continue processing the data based on that consent for the future

    according to Art. 77 GDPR to complain to a regulatory authority. As a rule, you can contact the regulatory authority of your usual place of residence

5. Revocation of consent and cancellation right

You can revoke your consent to the processing and storage of your personal data at any time. For a revocation, it is sufficient to send an informal letter or an e-mail to: info@isobrugg.de.

The same applies if, in accordance with Article 21 GDPR, you object to the processing of your personal data and provide reasons for this which arise from your particular situation or if the objection is directed against direct mail. In the latter case, the objection will be implemented without additional information from us.

6. Security measures to protect the data stored by us

If we collect personal data, we store it on specially protected servers in Germany or in the European Union. Access to it is only possible for a few specially authorized persons who are involved in technical, commercial or editorial support. To avoid loss or misuse of the data, we take extensive technical and operational safety precautions, which are regularly reviewed and adapted to technical progress. However, please note that due to the structure of the Internet, it is possible that the rules of data protection and the above-mentioned security precautions will not be respected by other persons or institutions outside our responsibility. In particular, unencrypted disclosed data - even if sent by e-mail - may be read by third parties. We have no technical influence on that. It is your responsibility to protect the data provided by you against misuse by encryption or other means.

7. Cookies and web tracking

a. Cookies

In order to make our website user-friendly and to optimally match your needs, we use cookies in some areas. "Cookies" are small text files that are stored locally on your computer's hard disk and kept ready for later retrieval in order to facilitate the use of our online services. In addition, cookies allow us to analyze the use of our websites. After completing your visit and ending the Internet browser you are using, most cookies are automatically deleted (so-called session cookies). Other cookies remain on your device and allow us to recognize your browser on your next visit (persistent cookies). You can determine the installation of cookies by changing the settings of your browser software. However, you will no longer be able to use all features of our website.

b. Google Analytics

Some of our websites use Google Analytics, a web analytics service provided by Google Inc., USA ("Google"). Google Analytics uses cookies and tracking pixels, which are stored on your computer and which allow an analysis of the use of the website by you. The generated information about your use of our website is usually transmitted to a server of Google and stored there. By activation of the IP anonymisation on our website, your IP address will be truncated by Google on a regular basis within member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. Google will use this anonymised information on our behalf to compile reports on website activity and to provide us with other services related to website activity and internet usage. The shortened IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data.

In addition, you may prevent the collection of the data generated by the cookie and related to your use of the website (including your shortened IP address) as well as the processing of this data by Google, by using the link http://tools.google.com/dlpage/gaoptout?hl=de to download and install the available browser-plugin or by using the settings of your browser software.

8. Disclosure to third parties

Due to legal requirements, we are obliged in certain cases to pass on your personal data to third parties. This is e.g. the case if there is suspicion of a crime or misuse of our website. We are then required to share your information with the relevant law enforcement agencies. Insofar as we use the data processing obligations of third parties to fulfill your contractual obligations (so-called "data processing on behalf"), they are contractually obliged to handle your data carefully and in compliance with the data protection regulations and according to our instructions, neither for their own purposes to use nor to pass them on to third parties.

9. Further information and contacts

If you have further questions about the topic "privacy", please contact us. You can find the contact adress in our imprint. You can always ask if and which of your data is stored with us. In addition, you can send us information, blocking, deletion and correction requests regarding your personal data as well as for revocations of granted consent, as well as suggestions by e-mail or letter.


Isobrugg Stahlmantelrohr GmbH
Data Protection Supervisor
Zum Hämeler Wald 21
31275 Lehrte-Arpke

+49 (0) 5175 921020

E-Mail: neumann@isobrugg.de

Current state: 25.05.2018